handshake 1. Agreement to Terms
These Terms & Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and MindFrix ("we," "our," or "us"), concerning your access to and use of mindfrix.com, as well as any other media form, media channel, website, software product, custom AI agent, chatbot interface, or automation integration related, linked, or otherwise connected thereto (collectively, the "Services").
By accessing the Services, you agree that you have read, understood, and agree to be bound by all of these Terms & Conditions. **If you do not agree with all of these terms, you are explicitly prohibited from using the Services and must cease use immediately.**
copyright 2. Intellectual Property Rights
Unless otherwise indicated, the Services and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us, and are protected by copyright, trademark laws, and other intellectual property rights.
A. Our Proprietary Systems
Except as explicitly outlined in a custom software agreement or client contract, MindFrix retains all right, title, and interest in our proprietary algorithms, baseline AI frameworks, chatbot interfaces, pipeline codes, and automation architecture designed or deployed by us.
B. Client Deliverables
Upon final payment for a custom project, the specific custom assets, design files, tailored website code, or databases designated as deliverables in your client scope of work shall be transferred to your ownership, subject to our license to use standard baseline integrations and libraries.
gavel 3. User Representations & Prohibitions
By using our website or automated customer portals, you represent and warrant that you will comply with these terms and all applicable local, national, and international laws.
You agree not to engage in any of the following prohibited behaviors:
- Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a database, directory, or repository without written permission from us.
- Use the Services, including our customer support chatbots and contact portals, to send spam, unsolicited promotional contents, or malicious codes.
- Attempt to bypass, disable, or disrupt security-related features of the Services or reverse-engineer the underlying algorithms and code structures.
- Submit inaccurate, misleading, or fraudulent information through lead generation forms or chat interfaces.
payments 4. Projects, Consulting & Billing
We provide custom development, AI setup, software integration, and digital marketing consulting services. The specific scope, timeline, deliverables, fees, and payment schedule for any project will be clearly defined in a separate, written **Service Agreement** or **Statement of Work (SOW)** executed by both parties.
Unless specified otherwise in your SOW, the following terms apply:
- Project Deposits: Development projects require an upfront deposit before design or technical work commences.
- Milestone Payments: Remaining balances are invoiced at predetermined development stages. Late payments may result in an immediate suspension of integration services.
- Support Contracts: Monthly support and maintenance for live AI agents and databases are billed on a recurring monthly retainer, payable at the start of each billing cycle.
warning 5. Limitation of Liability & Disclaimers
THE SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF.
A. AI Conversational Outputs
MindFrix builds intelligent, automated AI agents and chatbot interfaces trained on business details. While we strive to maximize accuracy, AI outputs are based on probabilistic algorithms. **We do not guarantee the absolute accuracy, completeness, or reliability of every answer generated by our automated systems and chatbots.** MindFrix is not liable for errors, misunderstandings, or contract breaches resulting from automated chat dialogues.
B. Limitation of Damages
IN NO EVENT WILL MINDFRIX, OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
cancel 6. Term and Termination
These Terms & Conditions shall remain in full force and effect while you use our Services. Without limiting any other provision of these terms, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the Services to any person for any reason, including without limitation for breach of any representation, warranty, or covenant contained in these terms.
If we terminate or suspend your account or access for any reason, you are prohibited from registering or creating a new account under your name, a fake name, or the name of any third party.
balance 7. Governing Law
These Terms & Conditions and your use of our Services are governed by and construed in accordance with the laws of **India**, without regard to its conflict of law principles. Any legal action, suit, or dispute arising out of or related to these terms shall be settled exclusively in the courts located in **Kolkata, West Bengal, India**.
edit 8. Modifications and Contact
We reserve the right, in our sole discretion, to modify, update, or replace these Terms & Conditions at any time. We will alert you about any changes by updating the "Last Updated" date at the top of this document.
It is your responsibility to periodically review these Terms & Conditions to stay informed of updates. Your continued use of our Services after the publication of revisions will constitute your acceptance of the revised terms.
If you have any questions, clarifications, or disputes regarding these Terms & Conditions, please contact us at:
- Email: contact@mindfrix.com
- Phone: +91 76019 29603
